Hmmm. They say it’s a tough economy. They say it’s hard out here for a budding entrepreneur, or business owner, or worker bee, but perception is not always reality.
If you follow me on Facebook, a couple of weeks ago you may have noticed a dilemma I had with buying a new designer handbag. My favorite bag brands are Coach and Louis Vuitton. Through a friend I found out about an invitation-only online Coach Factory outlet and I waited for weeks anticipating the next sale.
Well… the next sale came. I bought. I jumped. It was awesome (I even bought 10 bags, to give away to clients… they’ll be surprised and so pleased) and I was excited that my bags were on their way.
Then… the next day a NEW sale began. The bags were a bit different. The limit was the same. The thrill was a little less so. I browsed. I bought another bag. And I moved on.
One week later… yet ANOTHER sale began. “Gee, this is getting kinda stale” I thought. I checked it out, just to see “why” and I couldn’t find a reason to reach deep into my pockets yet again.
Then, as if by clockwork, every several days I started to get an email with the newest 24-hours only sale. I already had my bags in hand. I love them. But I just didn’t feed compelled to get another bag just because.
So this got me to thinking. How often do we put our brands on sale? Do you have a service that, when paid in full always yields a discount? When funds are low or volatile do you throw up an impromptu sale? It can be good in a special circumstance but if you find that you’re doing this often (more than once or twice a year) it actually has the opposite effect.
Who will buy from you, at full price, if they know “if I just hold out a few more weeks or months, I’ll get it for much much less?” After getting all of my Coach emails I started to feel the brand dilute in my mind a bit. I started perusing the Louis Vuitton site with more frequency. I “desired” Louis Vuitton more because it seemed more value-crafted.
It’s a small comparison, but one I think we as business owners (especially service based business owners) need to take a look at. Have you found yourself with thoughts like this one way or the other? Share them in the comments below